The Secrets to Know Before Buying a Used Phone

Are you looking around for your next phone? It could be that you are looking for either a new or used phone or just trying to find a good deal. If you are in the market for a new phone, a used phone is a sure way to go. You have the ability to save money, get it faster, and potentially have it last longer. Do you know what to look for when buying a used phone? Sure, you can easily grab a phone off of Facebook for $50 or off Craigslist, but do you really know what you’re getting? If the answer is either “I’m not sure” or “I don’t know”, you’re doing it wrong. Don’t worry, though. Luckily Jaytronixx is here to help you unravel the secrets you should know and be asking before you buy a used phone.

Is it really unlocked?

You could easily check out Facebook Marketplace or Craigslist to snag a phone for under $100. Do you truly know what you’re getting? Do you know for a fact that you can use it and it’s unlocked? Surprise, surprise. There are people on websites and resell places such as selling locked phones. Some of those phones that are being sold are actually still financed and still under carrier obligations. This can be done by using a bypass chip, and this chip only lets your SIM card work temporarily on the phone. What happens is that anytime your phone sends out an update, you have the potential to be locked out from your phone completely. What does this mean for you? You have no control if this happens, and you can be in the middle of traveling, in an emergency and suddenly you no longer have a working phone.

So how do you avoid this? The best option is to buy a certified pre-owned device from a reputable business. That is the absolute best option, so you know for a fact that you are not gambling your money. However, if you still want to take a chance, you can run what is called an Apple GSX report. This report will tell you if the device you’re trying to buy is unlocked or only “bypassed”. This feature also allows you to check if the device has any outstanding balances due and much more. Jaytronixx can run this check for you free of charge by messaging us here.

Is it paid off?

Another common issue we see from people buying off the Facebook Marketplace or a marketplace type site is that phones can still have payments left on them. When you purchase a new phone, you can take out the full price of the phone in installments or payments allowing you to afford the phone faster. Often times, people can no longer meet the payment obligation on the phone or want a new one and don’t want to pay it off. That’s where you come in, without doing research. You may be susceptible to purchasing a phone still under a payment plan. When that happens, if more than two payments are missed, that carrier can and does blacklist the phone, essentially rendering it useless. Ensure that you do your research and make sure the phone is not under any outstanding financial obligations before purchase.

Is this a replacement device?

When searching for a used phone, make sure you know what its history looks like. Has this device ever been swapped out by an insurance company or carrier? Has this phone had parts replaced? Has it had any issues? These are all questions you need to know the answer to before you purchase. Often times, replacement devices are riddled with low-quality aftermarket parts. Not all aftermarket parts are reputable, and most don’t ensure the phone will continue to function. Sometimes low-quality aftermarket parts are put in the phone to keep it functioning until it is sold, and then it breaks. The aftermarket parts are not necessarily a con, however, there is a difference between low-quality and high-quality aftermarket parts, and buying from a reputable business will ensure you aren’t throwing your money in the wind.

It can be blacklisted.

If you’re still thinking about buying a pre-owned or used device on a marketplace site at this point, there is another viewpoint you need to consider. Just because you paid the person for the device doesn’t mean they are done with it. Scary, right? What we mean is that some people will sell a phone, then turn around and file a lost claim with their carrier. The old owner of the phone potentially gets some kind of compensation or replacement, all the while still taking the money from you. When a phone gets blacklisted, however, the carrier essentially shuts off the phone permanently, rendering it completely useless. So not only are you out of money, but you are also stuck with a useless brick for your phone and will have to purchase a new one. Start in the right place the first time, and don’t take that chance. Make sure you come into Jaytronixx, where you know you will have a quality product and no issues.

Where’s it been?

One last item you want to be aware of before reaching out a buying a used phone: where has it been? This may seem cryptic to say, but how do you know it hasn’t’ been dunked in a tank of water or thrown out of a car and just its screen replaced? There is more under the hood than what the eye can see. If the phone has been exposed to liquid, there is potential damage on the inside that you may have to deal with later. If it’s been thrown out of a car, the obvious repairs can be done (such as a screen repair) to fix its appearance. Again, you don’t know if anything else was damaged when it was thrown.

The greatest secret of all: Jaytronixx is the answer. You will know 100% of the answer to any of these questions when you look at purchasing a used device from our store. You will not have to wonder and be afraid that you might be throwing your money out of the window. All of our pre-owned devices are certified and come with a 90-day money-back guarantee. Come see us in person at our Highpoint location or Greensboro location, or reach out to us online and on Facebook!

3 Reasons to Give the Gift of Cell Phone Repair

Looking for some advice to take the stress out of gift-giving this year? Why not consider giving the gift of cell phone repair? Hear us out! It’s that time of the year again, were shopping for presents starts. That fear and anxiety of what to get your loved ones starts. With so many options to choose from, it can be very overwhelming. You want to pick something that is both thoughtful and practical but also appreciated. You also want to make sure that whatever you decide on doesn’t end up in the trash.

Why is it a Good Idea?

Getting a loved one’s cell phone repaired or even an electronic device can be life-changing. When someone’s phone breaks and they can’t get it repaired immediately, new stress is added to their lives. With the number of things that depend on working cell phones and electronics, most people can’t afford to not have a working phone. The holidays are normally a stressful time for most. Bills, trying to get Christmas presents – they may not be financially able to get it repaired. Give a gift that keeps on giving!

Why Should I?

Ease the Burden, Save Some Cash

Easing the burden for your gift receiver during the holidays is one of the best gifts to give! If they have a broken or cracked phone but they may not have the cash to replace it, repairing is a great idea! This will not only help them save some cash, it’s affordable, and something they would never expect! The gift of surprise is one of the best gifts to give during the holiday season! Jaytronixx also offers gift cards to make repairing easier!

It Won’t Get Thrown Away

How many times have you been given a gift that sits in the closet for years to come? Or received a gift that you threw away after the new year? This year, don’t let that happen to your gift receiver! You know that if you give the gift of cell phone repair at Jaytronixx for your loved one, they will continue to use it for a long time to come!

It’s Practical and Thoughtful 

Why wouldn’t you want to give a gift that is practical, thoughtful and of course, affordable! If your loved one is going to use their cell phone for their everyday tasks, it just makes sense! This is a good spend for you and for your loved one. This is also an unexpected gift that some don’t expect! Being able to give this gift to someone is special, and has the element of surprise! It is perfect for keeping them guessing ’till the end and being super thoughtful.

If you are stumped about what to get your special someone for the holidays, look no further! Consider the gift that keeps on giving by fixing their cell phone! This also is a good gift idea for electronic devices such as tablets and laptops too! Head into Jaytronixx in Greensboro, Highpoint or go online today to get started!


The Secret of 5G and Your Old Phones

With the new 5G cell phones, many people are starting to wonder how 5G connectivity impacts their mobile devices. The big question that is brought up is: will my phone be obsolete soon? There is a lot of speculation and talk surrounding the use of 5G and how much quicker the service is. How does this tie into your current cell phone and service? Will you have to shell out money to buy a new phone soon? Let’s talk about this and how 5G impacts you.

What exactly is 5G?

5G is the newest version of cell phone networks. You’ve probably heard the term 4G or LTE, which is what our current phones operate on. With this new 5G network, speeds are supposed to be even faster than the current LTE. It is said to operate on about 20 gigabytes per second. What is the point of this faster speed you may ask? With the ever-increasing demand for real-time data, 5G enables users to see data almost as it happens. Those football and basketball scores? That is real-time data that requires a good deal of speed to stay current on.

Why does 5G matter to me?

The interesting thing about 5G is that it is very new to the market. There are still many enhancements to be made, but eventually, this will impact every person who uses a cellphone. The most important item to note is that it will provide faster download speeds and enhanced video streaming quality. It will also give access and enable people to have real-time data. However, with this network still being fairly new, more updates are bound to happen over the next several years. What does that mean for you? It means that you won’t notice the change in your service immediately. For now, 3G and 4G networks are around to stay and will continue to function in addition to the new 5G network. Cell phone carriers such as AT&T, Verizon, and TMobile will continue to support these networks for a while until 5G can be applied to all cell phones.

Should I upgrade my phone? 5G phones

The simple answer to this question is no, not necessarily. With all of the advancements that need to be made, cell phones that run on 4G LTE will be around for a while. With that being said, there are a few pros and cons to each side that you may consider before determining whether a new or used phone is the right fit for you.

Used/Pre-owned phones

If you are currently using the same phone that you have had for a few years, or have a pre-owned phone, you’ve hit the jackpot. These phones will be around for a while longer and are the most cost-effective way for you to have a cell phone. If you like the idea of saving money, visiting a reputable store like Jaytronixx will continue saving you money in the long run. Some benefits of taking your phones to Jaytronixx:

  • Your cell phone can be repaired, which in the long run saves you money
  • You don’t have to shell out cash for a brand new phone, saves you money
  • Mods may be available for older phones to update to 5G at some point
  • If you like prepaid phones, the best-prepaid phones are cheaper and run on 4G LTE
  • 5G isn’t available everywhere, and you may live somewhere it is not available
New phones and 5G

It may already go without saying, but the new 5G phones are expensive. And because there really isn’t an urgent need for everyone to switch, it may be more cost-effective to wait until 5G is fully underway before shelling out the large wads of cash. With the newer phones rolling out a couple of times a year, the increasingly more expensive phones also become harder and harder to repair. At some point, when you break one of these new phones, you may have to shell out the money to get a new one. However, if you are sure that you want a new 5G phone, make sure you do these things:

  • Make sure to stretch your dollar further with a new cell phone and no credit check financing
  • Sell your old phone or phones, sell your electronics for cash toward your new phone
  • Trade-in your old phone for cash to get more money towards your next purchase

Whether or not you choose to upgrade your phone is up to you, but make sure you consider all of the items that are important to you before you buy. And when you do buy, make sure you stop by Jaytronixx in Highpoint or Greensboro for all of your new or used cell phone needs!

Jaytronixx Safety Measures During COVID-19

We are continuing to closely monitor the ongoing coronavirus pandemic and how it has impacted the safety of our customers and community. Therefore, we wanted to take a moment to remind everyone of what we’re doing to keep you safe. We are continuing to monitor the latest news regarding the pandemic and will continue following all precautionary measures from the Center for Disease Control (CDC).

We realize the important role mobile devices play in our everyday life. That is why we are doing everything we can to remain open and be here for you if you need us.

Ongoing Safety Precautions

The safety of our customers and staff is our number one priority. To ensure we continue to serve you safely, please take a look at some of the changes we have implemented:

  • Our website now has a 24hr chat option if you need technical assistance.
  • Sit down waiting areas in all locations have been removed.
  • We are now opening 1 hour later and closing 1 hour earlier to allow our staff time to clean and sanitize the entire store everyday.
  • All devices are cleaned and sanitized before and after handling and repair, every time.
  • We are sealing devices after cleaning in stay safe bags.
  • You can schedule a repair online by visiting our website HERE.

Contactless Device Repair

We are also now offering free pick up and drop off services! A tech will drive to your location, pick up your device, repair it, clean it, sanitize and seal it. They will then bring it back to you and you can pay contact free! We can repair your device at your home, business or job site or fix your device on the spot in our repair van.

A Thank You

In addition to all of our sanitization precautions, we also want to recognize those that are on the front lines during this pandemic. We are giving these heroes a special discount:

  • All healthcare employees will receive 20% off ANY repair.
  • All first responders will receive 20% off ANY repair.
  • All Teachers and college students will receive 20% Off ANY repair.

More Inventory, Easy Financing

The majority of workers are working from home and kids are now attending school online. With all of the changes to our daily routines, we want to make sure that you have everything you need. We have stocked up on all inventory including laptops and iPads. We want you to be able to save your dollars and not have to worry about getting your devices. We have also made it super easy for you to purchase anything that you need, including cell phones with no credit check and no deposit. Finance your phone on your favorite wireless networks including AT&T wireless plans, Verizon wireless plans, T-Mobile plans, boost mobile plans and more!

In addition to all of these ongoing safety measures, we are instructing our staff to remain home if they have any symptoms of illness. We ask our customers to operate using the same precautions for the safety of everyone and our staff. These are truly unprecedented times, but as a community we will get through this together. Thank you all for the continued support! We take your safety very seriously and will continue to serve our customers and community!

Additionally, if you’re looking for more ways to protect yourself and your loved ones, check out the CDC ( website.