The Secrets to Know Before Buying a Used Phone

Are you looking around for your next phone? It could be that you are looking for either a new or used phone or just trying to find a good deal. If you are in the market for a new phone, a used phone is a sure way to go. You have the ability to save money, get it faster, and potentially have it last longer. Do you know what to look for when buying a used phone? Sure, you can easily grab a phone off of Facebook for $50 or off Craigslist, but do you really know what you’re getting? If the answer is either “I’m not sure” or “I don’t know”, you’re doing it wrong. Don’t worry, though. Luckily Jaytronixx is here to help you unravel the secrets you should know and be asking before you buy a used phone.

Is it really unlocked?

You could easily check out Facebook Marketplace or Craigslist to snag a phone for under $100. Do you truly know what you’re getting? Do you know for a fact that you can use it and it’s unlocked? Surprise, surprise. There are people on websites and resell places such as selling locked phones. Some of those phones that are being sold are actually still financed and still under carrier obligations. This can be done by using a bypass chip, and this chip only lets your SIM card work temporarily on the phone. What happens is that anytime your phone sends out an update, you have the potential to be locked out from your phone completely. What does this mean for you? You have no control if this happens, and you can be in the middle of traveling, in an emergency and suddenly you no longer have a working phone.

So how do you avoid this? The best option is to buy a certified pre-owned device from a reputable business. That is the absolute best option, so you know for a fact that you are not gambling your money. However, if you still want to take a chance, you can run what is called an Apple GSX report. This report will tell you if the device you’re trying to buy is unlocked or only “bypassed”. This feature also allows you to check if the device has any outstanding balances due and much more. Jaytronixx can run this check for you free of charge by messaging us here.

Is it paid off?

Another common issue we see from people buying off the Facebook Marketplace or a marketplace type site is that phones can still have payments left on them. When you purchase a new phone, you can take out the full price of the phone in installments or payments allowing you to afford the phone faster. Often times, people can no longer meet the payment obligation on the phone or want a new one and don’t want to pay it off. That’s where you come in, without doing research. You may be susceptible to purchasing a phone still under a payment plan. When that happens, if more than two payments are missed, that carrier can and does blacklist the phone, essentially rendering it useless. Ensure that you do your research and make sure the phone is not under any outstanding financial obligations before purchase.

Is this a replacement device?

When searching for a used phone, make sure you know what its history looks like. Has this device ever been swapped out by an insurance company or carrier? Has this phone had parts replaced? Has it had any issues? These are all questions you need to know the answer to before you purchase. Often times, replacement devices are riddled with low-quality aftermarket parts. Not all aftermarket parts are reputable, and most don’t ensure the phone will continue to function. Sometimes low-quality aftermarket parts are put in the phone to keep it functioning until it is sold, and then it breaks. The aftermarket parts are not necessarily a con, however, there is a difference between low-quality and high-quality aftermarket parts, and buying from a reputable business will ensure you aren’t throwing your money in the wind.

It can be blacklisted.

If you’re still thinking about buying a pre-owned or used device on a marketplace site at this point, there is another viewpoint you need to consider. Just because you paid the person for the device doesn’t mean they are done with it. Scary, right? What we mean is that some people will sell a phone, then turn around and file a lost claim with their carrier. The old owner of the phone potentially gets some kind of compensation or replacement, all the while still taking the money from you. When a phone gets blacklisted, however, the carrier essentially shuts off the phone permanently, rendering it completely useless. So not only are you out of money, but you are also stuck with a useless brick for your phone and will have to purchase a new one. Start in the right place the first time, and don’t take that chance. Make sure you come into Jaytronixx, where you know you will have a quality product and no issues.

Where’s it been?

One last item you want to be aware of before reaching out a buying a used phone: where has it been? This may seem cryptic to say, but how do you know it hasn’t’ been dunked in a tank of water or thrown out of a car and just its screen replaced? There is more under the hood than what the eye can see. If the phone has been exposed to liquid, there is potential damage on the inside that you may have to deal with later. If it’s been thrown out of a car, the obvious repairs can be done (such as a screen repair) to fix its appearance. Again, you don’t know if anything else was damaged when it was thrown.

The greatest secret of all: Jaytronixx is the answer. You will know 100% of the answer to any of these questions when you look at purchasing a used device from our store. You will not have to wonder and be afraid that you might be throwing your money out of the window. All of our pre-owned devices are certified and come with a 90-day money-back guarantee. Come see us in person at our Highpoint location or Greensboro location, or reach out to us online and on Facebook!

3 Reasons to Give the Gift of Cell Phone Repair

Looking for some advice to take the stress out of gift-giving this year? Why not consider giving the gift of cell phone repair? Hear us out! It’s that time of the year again, were shopping for presents starts. That fear and anxiety of what to get your loved ones starts. With so many options to choose from, it can be very overwhelming. You want to pick something that is both thoughtful and practical but also appreciated. You also want to make sure that whatever you decide on doesn’t end up in the trash.

Why is it a Good Idea?

Getting a loved one’s cell phone repaired or even an electronic device can be life-changing. When someone’s phone breaks and they can’t get it repaired immediately, new stress is added to their lives. With the number of things that depend on working cell phones and electronics, most people can’t afford to not have a working phone. The holidays are normally a stressful time for most. Bills, trying to get Christmas presents – they may not be financially able to get it repaired. Give a gift that keeps on giving!

Why Should I?

Ease the Burden, Save Some Cash

Easing the burden for your gift receiver during the holidays is one of the best gifts to give! If they have a broken or cracked phone but they may not have the cash to replace it, repairing is a great idea! This will not only help them save some cash, it’s affordable, and something they would never expect! The gift of surprise is one of the best gifts to give during the holiday season! Jaytronixx also offers gift cards to make repairing easier!

It Won’t Get Thrown Away

How many times have you been given a gift that sits in the closet for years to come? Or received a gift that you threw away after the new year? This year, don’t let that happen to your gift receiver! You know that if you give the gift of cell phone repair at Jaytronixx for your loved one, they will continue to use it for a long time to come!

It’s Practical and Thoughtful 

Why wouldn’t you want to give a gift that is practical, thoughtful and of course, affordable! If your loved one is going to use their cell phone for their everyday tasks, it just makes sense! This is a good spend for you and for your loved one. This is also an unexpected gift that some don’t expect! Being able to give this gift to someone is special, and has the element of surprise! It is perfect for keeping them guessing ’till the end and being super thoughtful.

If you are stumped about what to get your special someone for the holidays, look no further! Consider the gift that keeps on giving by fixing their cell phone! This also is a good gift idea for electronic devices such as tablets and laptops too! Head into Jaytronixx in Greensboro, Highpoint or go online today to get started!


Why You Should Use an Authorized Apple Service Provider

Let’s run through a scenario. Your Apple Iphone’s screen cracks and you look around to get it repaired. You google that there is an electronics repair service right down the street from your house and plan on taking it there. When you get there, you hand over your device and leave feeling good. They call an hour later and let you know your device is ready, and you head in to pick it up. After picking up your device, you notice that your phone is now telling you the screen is not a genuine screen. You decide to do some research and find out that problems can start if using non-genuine Apple repair parts. In addition, you spent nearly $300 getting your screen fixed and aren’t sure it’s actually fixed.

We never want you to be in a situation like this. So before you head into an unknown store to do your apple screen repair or apple device repair, let’s lay out what could happen if you go to an unauthorized service provider and what that could mean for your safety.

Authorized Apple Repair Service versus Unauthorized Repair Service

Authorized Apple Repair Service

Jaytronixx is part of what is called the “Independent Repair Providers” program through Apple. This simply means that we offer out-of-warranty repairs for Apple devices including iPhones, Mac, and iPad. As an Apple-authorized service provider, we have access to Apple’s genuine parts, tools, training, diagnostics, and resources to perform repairs. This often includes Apple computer parts/Mac parts, Apple iPhone parts, and more.

Unauthorized Repair Service

These companies are not using authorized Apple OEM parts. The parts that these companies usually use are aftermarket and can pose some serious risks to you when operating your Apple device. It may not seem like a big deal, but the problem with aftermarket parts is that you don’t know their quality and how they will hold up. You can get something replaced for $50, but then risk your phone catching on fire or not operating properly. You also don’t know if they are using the right protocols when repairing, which could result in further damage. This may mean that they’re either buying cheap parts, or they have shoddy labor, which can also cause an issue. On the newer phones such as the Apple Iphone 12, if the camera is replaced, the phone stops working properly. Let’s talk about what further damage could look like.

Phone Damage

Your first thought when trying to repair your device is trying to pick somewhere that’s fast, friendly, and cheap. Well, we are here to tell you that there’s more to that than meets the eye. One of the problems that come from using an unauthorized repair center is the phone damage that can and most often results. This includes overheating and even injury to you from the device. Your touch screen functionality might not work correctly. Your ambient light sensor might not work correctly and your display may not be correctly calibrated and more.

You’re Flagged Permanently

After you go to an unauthorized repair shop, Apple is able to tell that their genuine parts weren’t used. They are able to permanently flag your device that shows it having undergone unauthorized repair. If you’re still inside the Apple Warranty window, you automatically void your warranty by doing an unauthorized repair.

Why does it matter?

You might be asking yourself, well why does it matter? I can just take my chances and be good. In reality, there are many benefits to making sure to come to Apple repair centers like Jaytronixx for your repairs.

The Benefits

The Apple IRP program is heavily regulated by Apple, which ensures those stores deliver exceptional customer service to the highest level. As Jaytronixx is an authorized Apple service provider, when you come to us, you are getting the best possible service with all the original equipment manufacturer parts. Some other benefits of coming to Jaytronixx for repairs include:

  • Obtaining parts directly from Apple in order to complete repairs
  • All our technicians go through technician certification which educates our staff on conducting proper Apple diagnostics, repairs, modifications, alterations, and upgrades on all Apple products
  • We continue to hold ourselves to the highest standards, and demand excellence with all of our repairs which sets us apart from the rest
  • Access to OEM tools
  • Access to diagnostic software from Apple
  • Inclusion in Apple’s resource locator system, which enables you to find our nearest store via the Apple website

Now that you know and understand why it’s important to go to an Apple Authorized repair center, make sure to research a store within Apple’s IRP first before getting your Apple device repaired. We are continuing to use the most premium, highest grade aftermarket parts for all of your devices. If you are in the High Point, NC and Greensboro, NC areas, we are the only authorized 3rd party repair store in the area! Come in or call us today to get your Apple device repaired. As a part of the IRP program, you know you are getting quality repair on all of your Apple devices!